Do I have to set up an account to place my order?
No, you don’t need an account with bodhideisgns.com in order to shop with us. However, there are some great benefits to registering:
- Fast and easy checkout
- Personalized profile
- Exclusive promotions and sales. You’ll be the first to hear about new product launches exclusive events
How can I view my order?
Your account page will include your order status along with other information about your account. Once there, go to Order Settings and click on View Order Status. Then, you can view Open Orders and Shipped Orders.
How do I know if my order is complete?
You'll see a confirmation page after you complete your shopping experience. Then you'll receive a confirmation email detailing the items purchased, estimated ship date and final cost.
Do you offer gift wrapping?
Can I cancel my order?
Our orders process very quickly once submitted, therefore we are unable to change your address, shipping method or alter an order that you have already placed.
However, returning your item is an option. Please see our Returns Page for more information.
How can I be notified of promotions and special offers?
Sign up for our emails to be the first to hear about product launches, exclusive events and special offers. You can unsubscribe at any time by clicking “Unsubscribe” at the bottom of any email you receive from us.
What payment types do you accept?
Bodhidesigns.com accepts Visa, MasterCard and American Express.
Will Bodhidesigns.com charge sales tax on my order?
We are an online business based in Austin Texas. We collect 8.25% sales tax for Texas residents only.
How do I redeem a promotional code?
In most cases we offer promotions that are automatically added to your order during the checkout process. If you have a specific promotional code, simply follow the steps below.
- When beginning the checkout process, type the code into the “Promotion Code” box at the lower right-hand corner of your Shopping Bag and click on “Apply”.
- Check to ensure that your discount has been applied under “Discount” at the right-hand side of the screen, then click on “Proceed to Purchase”.
For further assistance contact us at email@example.com.
What are your shipping options?
All individual orders are shipped using UPS. Please see the Shipping page to view shipping options.
Do I have to sign for my shipment when it arrives?
We do not require signature for residential deliveries; UPS will leave packages at your home. You have the option to request a signature at no additional charge.
Do you ship internationally?
We appreciate your interest in shopping with bodhidesigns.com, and regret to inform you that we are currently unable to ship products to countries outside of the United States.
Can I have my order shipped to multiple addresses?
Unfortunately, we are unable to ship orders to multiple addresses. If your order contains items that require shipping to multiple locations, you will need to place a separate order for each address. Please note that each individual shipment will incur separate shipping charges.
Do you ship to PO Boxes?
Yes, we deliver to PO boxes.
What is the cut-off time for express delivery?
Orders for express delivery may be placed Monday through Thursday before 2 p.m. CST.
How can I track my order?
You'll receive tracking information by email if available.
How do I know when my order will arrive?
Orders ship from Austin Texas. Most ground shipping takes 2-3 business days within Texas. Out of state shipping can range from 7-10 business days. Please see our Shipping Page for more details.
What is your return policy?
We want you to be happy with your purchase. If you are not completely satisfied with your item(s), we will gladly accept a return. We accept returns on items that are unworn, unwashed, unaltered with all labels and hang tags intact, in original packaging, in re-sellable condition within 14 days of purchase. Please see our Returns & Exchanges Policy page for directions on how to return your item(s).
How long does a return process take?
Please allow two weeks from the time you sent the package for us to receive and process your return merchandise. Please note that depending on your credit card company, it may take one to two billing cycles for your credit to appear on your statement.
How can I make an exchange?
In order to get the item(s) you want as quickly as possible, please place a new order and return the unwanted item(s) for a refund. When we receive your return, we'll issue you a refund. Due to rapidly evolving selection of products and limited merchandise quantities, we currently do not process exchanges. Please see Returns & Exchanges Policy page for instructions on how to process your return.
Something I purchased is now on sale. Can I receive a price adjustment?
Due to high demand for our merchandise and availability issues, we do not currently allow price adjustments.
What are the washing instructions?
Our garments should be washed in cold water with like colors, tumble dry on low heat. Washing instructions are listed on the garment tag. For best results wash before wearing and follow washing instructions.
Our fabrics are pre-shrunk which gives them a uniquely soft feel, and as with all garments, they may have minor shrinkage after washing as well a little bit of stretch over time with wear.
How do your sizes work?
Our garments come in a variety of styles and fits. You will find the garment's fit details listed in the product description. Please view our Fit Guide for more information.